Frequently Asked Questions
Find answers to common questions about our products and services
What materials are used in your baby clothing and plush toys?
We use premium, ultra-soft fabrics including organic cotton and hypoallergenic polyester blends to ensure safety and comfort for sensitive skin.
Are your products safety tested?
Yes, every item undergoes rigorous testing to meet and exceed Global Safety Standards, including ASTM and EN71 requirements.
Do you offer gift wrapping services?
Absolutely. We offer signature gift boxes and personalized messages to make your gift extra special for baby showers and birthdays.
How should I care for my Bunnies By The Bay plush?
Most of our plush friends are machine washable on a cold, gentle cycle. We recommend air drying to maintain their softness.
Can I track my order after it has been placed?
Yes, once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery.
Do you offer international shipping?
We currently ship to select international destinations. Shipping costs and delivery times vary by location.